FAQs
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Returns:
-Due to the handmade nature of these pieces returns are not accepted
-Please note that all sales are final
-Please make sure to read product descriptions carefully to ensure you are satisfied with the item before finalizing your purchase
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Shipping & Handling:
-Please allow 3-5 business days for your order to ship
-I am not responsible for items lost by shipping carriers. Please double check your address before checking out.
-Please contact me at tigerspawglassco@gmail.com within 48 hours of receiving your order if there are any issues.
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Installation & Display:
-Hang your piece from an anchored point
-I do not recommend using suction cups
-Items come with either an attached or detachable chain and can be modified upon request
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Glass Care:
-Polish using a soft microfibre or cotton cloth - cleaning/ polishing solutions are not necessary
-Do not apply ammonia based glass cleaners as they can damage the glass and corrode the metals